Question 1

What is EGEN Event Sdn Bhd?

Accepted Answer

EGEN Event Sdn Bhd (SSM: 201901020343 / 1329672-U) is a professional event management company based in Gelugor, Penang. Founded in 2015 by Vickt Lim, we specialize in planning and executing corporate events, product launches, team building activities, private functions, and more across Penang, Georgetown, Butterworth, Bayan Lepas, and Bukit Mertajam.

Question 2

Where is EGEN Event located?

Accepted Answer

Our office is located at No 31, Lorong Permai 6, Gelugor, 11700 Penang, Malaysia. We are easily accessible from Georgetown, Butterworth, and the wider Penang area.

Question 3

How long has EGEN Event been in the industry?

Accepted Answer

EGEN Event has been delivering exceptional event experiences since 2015. With over a decade of experience, our team has planned and executed hundreds of events ranging from intimate private gatherings to large-scale corporate productions across Penang and northern Malaysia.

Question 4

Does EGEN Event serve areas outside of Penang?

Accepted Answer

Yes! While our primary service areas are Penang, Georgetown, Butterworth, Bayan Lepas, and Bukit Mertajam, we manage events across northern Malaysia and nationwide. We have successfully executed projects in Kedah, Perak, and other states depending on project requirements.

Question 5

What types of events does EGEN Event manage?

Accepted Answer

We offer 8 core event types: Opening & Launching Events, Festive Events, Running Events, Corporate Dinner & Annual Dinner, Carnival & Bazaar, Virtual Events, Private Functions, and Team Building. Each service is customized to meet your specific objectives and budget.

Question 6

Do you handle virtual and hybrid events?

Accepted Answer

Absolutely. EGEN Event offers comprehensive virtual and hybrid event solutions including professional live streaming, virtual exhibition platforms, interactive audience engagement tools, and full technical support. We ensure your online attendees have an experience that is just as engaging as in-person events.

Question 7

Can EGEN Event help with event marketing and promotion?

Accepted Answer

Yes, we provide end-to-end event support including digital marketing, social media campaigns, influencer management, and content creation. Our integrated approach ensures maximum visibility and attendance for your event in Penang.

Question 8

Do you provide equipment rental and technical support?

Accepted Answer

We offer a full range of event equipment and technical services including audio-visual systems, lighting, staging, LED screens, photo and video production, exhibition booth design and fabrication, and on-site technical crew. Everything you need for a seamless event experience at venues like SPICE Arena, G Hotel, or E&O Hotel.

Question 9

How much does it cost to hire EGEN Event?

Accepted Answer

Event management costs vary depending on the type of event, scale, venue, and specific requirements. We offer flexible packages ranging from basic event coordination to full-service management. Contact us for a free consultation and we will provide a customized quote tailored to your needs and budget.

Question 10

Do you offer packages for different budget levels?

Accepted Answer

Yes, we understand that every client has different budget requirements. We offer tiered packages -- from essential coordination services to premium all-inclusive management. During our initial consultation, we will work with you to identify the best approach that delivers maximum impact within your budget.

Question 11

Is there a deposit required to book your services?

Accepted Answer

Yes, we typically require a deposit to secure your event date and begin the planning process. The deposit amount varies based on the event scope and is clearly outlined in our proposal. The remaining balance is structured in milestones leading up to your event day.

Question 12

Can you recommend event venues in Penang?

Accepted Answer

Absolutely. We have established relationships with a wide range of venues across Penang, including SPICE Arena, Setia SPICE Convention Centre, G Hotel, Eastern & Oriental Hotel (E&O), Penang International Convention Centre, Straits Quay, Gurney Plaza, Queensbay Mall, and many more. We will recommend venues that match your event type, guest count, budget, and desired atmosphere.

Question 13

How far in advance should I book my event?

Accepted Answer

We recommend booking 3 to 6 months in advance for corporate events and large-scale productions, especially during peak seasons (year-end galas, festive periods). For smaller events, 4 to 8 weeks may be sufficient. However, we can accommodate shorter timelines when needed -- contact us to discuss your timeline.

Question 14

Do you handle all vendor coordination and logistics?

Accepted Answer

Yes, full vendor management is one of our core strengths. We coordinate with caterers, decorators, AV teams, entertainers, photographers, videographers, transport providers, and all other vendors across Penang. Our team manages every logistical detail so you can focus on enjoying your event.

Question 15

What platforms do you use for virtual events?

Accepted Answer

We work with a variety of platforms depending on your event needs, including Zoom, Microsoft Teams, Hopin, and custom-branded virtual event platforms. We also provide professional streaming setups with multi-camera production, graphics overlays, and real-time audience interaction features.

Question 16

Can you host a hybrid event with both in-person and virtual attendees?

Accepted Answer

Yes, hybrid events are one of our specialties. We seamlessly integrate the in-person and virtual experience so that remote attendees feel just as engaged. This includes live streaming, interactive Q&A, virtual networking rooms, and synchronized content delivery across both audiences.

Question 17

What technical support do you provide during virtual events?

Accepted Answer

Our technical team provides end-to-end support including pre-event rehearsals, platform setup and testing, live technical monitoring, real-time troubleshooting, and post-event recordings and analytics. We ensure a smooth, professional broadcast from start to finish.

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